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Back to Main News Page Wins the Best Tax Refund Agent for the 2nd year running!

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The winner of the Canstar Blue Consumer Satisfaction Award – Personal Tax Agent for 2017 is MyTax. MyTax scored a maximum five stars in all six categories and won the Most Satisfied Customer award for the second year running.


Again this year, MyTax was the only agent to receive a 5-star score from consumers for overall satisfaction. And was the only tax agent to get five stars in any other category.

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Accepting the award, CEO Lester Binns said:

“To be recognised as the winner for the second year in a row is outstanding. As leaders in our industry what matters most to us is the satisfaction of our clients, those hard working Kiwis that have overpaid on tax and deserve a quick and easy way to get it back.

“Our focus is strongly on providing exceptional service and the best value refunds in New Zealand so having this recognised by our clients is very humbling. We’re proud to deliver the lowest fees in New Zealand of the top three major tax refund companies.”

Canstar says using a tax refund company is a great way for many Kiwis to generate a bit of extra cash, and it found that half of the people surveyed treated their refund as a bonus.

Canstar Blue General Manager Jose George said:

“There are a lot of people who think that because personal tax is deducted by their employer, they pay the correct amount of tax, but that is not always the case,”

“A change of job, personal circumstances or a nice bonus for a job well done can all affect the tax you pay.”

And for those who haven’t tried there could be a real windfall just waiting to be claimed.

“You can also claim a refund for up to five years after you have overpaid tax, so it’s worth looking into,” George said.

Last year Kiwis paid over $30 billion in personal income tax, Canstar said, but there remains a significant proportion of workers who do not realise they can apply for a refund.


For further information on the Canstar Award and Survey go to: