Customer Feedback

Easy tax refunds

“Just confirming I got my Tax refund in  my account already, thanks for everything. You guys made everything simple, easy and very efficient  Also always email me to update everything.   Thank you so much. Cheers, Kong”

 

Exceptional Service

“Thank you, I have to say you service is exceptional.   Your communication and speed of processing is exceptional. Thanks & regards, Diane”.

Most Impressed

“Thanks very much, I have been most impressed with your level of communication and efficiency. Am very glad I chose you guys, which is really just due to your radio and tv advertising. I heard and saw ads on both within 1 day and it got me wondering. Have a good day. Regards, Julie”

Mytax miracle workers

“I can now confirm the payment is in my account. May I say how pleased I am with your service, I knew IRD owed me money but in spite of requesting a Personal Tax Summary from them on a number of occasions they never sent me anything.  Quite frankly, I had almost given up until I heard your ad on the radio.  Five working days through MyTax is a miracle compared to what it would have taken in dealing with IRD direct. Thanks again, Richard”

A total breeze

“Thank you so much for doing this and keeping me so well informed on what is going on.  People get apprehensive when dealing with ‘tax’ places online, but I have to say – this has been a total breeze so please pass on my gratitude! Lycia”

Prompt and stress free

“That is marvellous news. Thank you so much for an incredibly prompt and stress free experience with your company. Have a super long weekend. Best, Jacqueline”

Easy to get a refund

“Thank you so much, you guys are wonderful, I will tell everyone how easy it is to get a refund and how easy it is to apply. Have a great weekend, I hope you’re not working.

Cheers Lee-Ann”

Excellent Service and Information

“Thank you very much for your prompt reply and excellent clarification of my queries. I have no further questions but would just like to thank you for the excellent service and information you have provided me with. I look forward to receiving my tax refund and dealing with you in the future. Jayden”

Simple and Easy

“Thank you very much. Everything is just simple and easy, will recommend to my family too. Monica”

Couldn’t be happier

“That’s brilliant news. Thank you so much for your help. Couldn’t be happier. Thanks again and I look forward to using your company in the future. Jamie”

Spreading the word

“I have enjoyed your service, many thanks, you’re all too fast for me. If it was left to me I just have not committed the time to do it myself, so I thank you very much. I definitely will be spreading the word about My Tax .co.nz as I’m sure there are so many people out there that find sorting whether you owe tax or are owed a tax refund a real daunting process…thank God not you though. Nga mihi, Polly.”

Expenses Claimed

“Thanks MyTax for claiming relevant expenses and maximising my refund request”

John, Timaru

Refund put to good use

“I’d just like to say thank you to your team for all the work in getting me my refund. It will indeed be put to good use. Once again…

Cheers. Regards, Phil”

Highly recommended

“Dear My Tax, I have used your service to get my tax refund and I felt really happy and satisfied with your service. Thus, I would like to say thank to you.I knew about your company through a friend of mine; she highly recommended me as she had used your service and had been very satisfied. I searched on the Internet and applied online. I have to say I like your website, which is much professional than other companies’ and it makes me feel secure and trustworthy. The application process is easy and quick to use, so I save my time.Your team was very helpful and professional; honestly, I was impressed. They replied to my email very quickly and kept in touch with me through mail, email and cellphone. They instructed me in detail how to complete my application and answered my questions clearly. As a result, I got my tax refund in just 5 days. I think your company has an extremely efficient , professional and competent team. I say that because a lot of my friends used services of other companies and they had to wait for long time to have the result. Overall, I had a very great time with your services and I definitely  recommend my friends to use your service. Thank you so much for what you have done so far. Yours sincerely, Minh.”

Much needed cash injection

“Hi, I just wanted to say thank you for organizing my tax refund for me. I’m at home at the moment having had twins and this unexpected cash injection has been great. I know you guys are doing it as a business but I thought you might appreciate a thank you all the same and to know what a big difference it has made for our family at the moment. Thank you very much. Regards, Barbara”

Painless and Efficient

“Many thanks, this has been a highly satisfactory service  that was painless and very efficient. I will recommend this to others. Cheers, Adam”

Thrilled

“Thank you so much. My sister raved about “mytax” and gave me the push to do it, Im thrilled I did! Thank you for your time. Kind regards, Christie”

Excellent Service

“I would just like to take this opportunity to congratulate “mytax” on the excellent service that they have provided. I have found everyone very professional and received a quality service on all occasions when contacted. NB: I will be recommending your services to others. Satisfied Customer, P. Woodbourne”

Amazing

“Thank you so much, you guys have been amazing, I have referred all my friends to look into using your company for their tax refunds, thank you and have a really great weekend, please pass on my regards to the rest of your amazing team, they have been very professional each time I have called in, and very helpful, the service you guys provide is excellent.  Lia”

Highly Recommended

“Thank you very much. The amount you’ve specified is already in my account. I am already spreading the good news to my friends and family. Mytax.co.nz is highly recommended. Belinda”

Good System

“Thanks for processing this. Just wanted to say its a really good system in place that people don’t have to go any effort at all to make a tax return and that your team / company are pro-active in approaching people for this. So thank-you! Have a good weekend. Kind Regards, Rochelle”

Excellent Work

“Thanks for the awesome job you are all doing. I received a refund last year & another one this year. Excellent work, I will definitely let my friends & family know about you. Much appreciated, Carol”

Making life a little easier

“Just wanted to Thank you to you and all the other Tax Agents for all your hard work and for the time and effort you’d put in to making life some what a little easier. I will be using ’My Tax’ again this time next year. Thanks again, Kind regards, Michael”

No Stress

“Doing my tax this way has certainly made things alot easier and without stress, I would certainly use your services again and definitely recommend others. Yours faithfully, Sally”

Speedy Efforts

“Very many thanks for your incredibly speedy efforts to fix my tax claim.  I’ll tell my friends and colleagues about your very competent approach as a tax professional.  I can’t wait until next year!  Thanks again,  Glesny”

Prompt Service

“Thank you for your prompt response and action on my tax refund. In previous years I have done it myself and it was always a hassle getting hold of the tax department and making my claim. This year as with last year because of work commitments I have been unable to make contact with them. You have made this process easy. Thank you. Regards, Tim”

Super Efficient

“Thanks to all the team at MyTax, thank you lots for a job well done.  I can’t stop telling my work mates (only the ones I like) about how super efficient you guys are. All the best.

Duane”

Great Work

“Thanks! You guys are legends! You contacted me and did a refund I didn’t even know I was entitled to! Thank you, this will help so much! All the best and keep up the great work! Thanks, Zayne”

Singing our praises

“WOO HOO! Tax refund received last week, banked, cleared and mostly spent. Thank you for your prompt, imformative and professional service. I shall be singing your companies praises and recommend mytax to other people. Cheers. Take care. David”

Fantastic Service

“Your service is fantastic, I have referred you to two of my friends and one has already had a reply with a positive outcome. Thank you so much for offering this service, you rock!!!!! Kindest and grateful regards, Melanie”

Can’t believe it

“Thank you, what a great efficient service. I still can’t believe it. Thanks again, regards, Bill”

Fastest and Friendliest Service

“Thank you, you are the fastest and friendliest service I have encountered when dealing with my Tax Refund, and I am very happy, I will recommend you to my friends and family. Joshua”

Feedback via TXT

“Excellent thanks so much and especially thanks for your fast action on this, that’s fantastic customer service :) Trudi”

World Class Service

“Many thanks for what I would classify as ‘‘World Class service” in the Industry that I have worked in for many years. Definitely use your services again! Regards, Dave”.

Great Job

“To all mytax.co.nz, thank you so much for processing my refund. The amount I received was good enough for an overseas holiday. You all did a great job, keep it up guys….will recommend you to all of my friends, see you again next year to do my tax, have a lovely day.  Flordeliza”

Efficient Service

“Thank you so much for your very prompt attention to my request….have just collected the cheque from my mailbox.  I do appreciate your very efficient service as that seems to be something that does not happen very often these days!! Many thanks,Yours sincerely, Denise”

Lightning Fast

“I am impressed with the service you provide – very good communication and lightning fast. Cheers, Barry”

Thanks Very Much

“Thanks very much.  Was very happy with last tax refund from you – the promptness, the good customer service and the fact that you kept me informed of the progress of the refund every step of the way.  Have been recommending you by word of mouth to heaps of people.  Fiona”

Excellent Service

“Please accept my sincere appreciation for the excellent service provided by your company – I never envisaged that there would be such a worthwhile amount to be claimed from the IRD!  I will certainly be recommending to my friends and family that they go to your website and explore the possibilities of an unexpected “bonus” in the form of a tax refund. Kind regards, Kathleen”

Easy Process

“Wow what an easy process, and I am so pleased that I did get some money back, that was unexpected!! My husband has just applied for you guys to do his return also, and I will definitely be recommending you to friends and colleagues!! Thank you once again, Shelley” 

Using Mytax every year

“Thank-you so much for all your help! Definitely using mytax every year now. Thank-you for your time, Charlotte”

Text message feedback

“ Thank you very much it may not look much but every little bit helps when u trying to look for a job no money to pay your bills so I am gladly appreciate to my tax refund for the prompt service and easy to apply I will be using your site in future once again thank you, Carolyn”

Great Experience

“Once again… As every year… You’re brilliant. In the last years since MyTax started I have had such a great experience with you doing my tax refunds! You’re a brilliant addition to that team at my tax and I’m sure every one there could say the same. Keep up the great work! Talk to you next year. Matt”

Much Appreciated

“Thanks guys, much appreciated. I have passed you on to numerous friends who have received refunds as well. Good luck. Thanks, Ainslie”

Find out if you're owed a refund

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Recent Refunds

Brodie of Rakaia got a refund of $50.22 35 minutes ago
Jessica of Onehunga, Auckland got a refund of $609.48 43 minutes ago
Andrew of Balclutha got a refund of $266.04 51 minutes ago
Billy Joel of Hamilton got a refund of $269.68 51 minutes ago
Steven of Blenheim got a refund of $132.72 52 minutes ago
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